Service and System Availability

Outage Alerts & Updates

Systems and Services Availability

All systems and services are up and running.

Due to a scheduled power outage in the McCann Front Atrium Wednesday, August 20, 2014, from 6:00am to 7:00am, some areas of McCann not effected by the power outage may experience a network outage. McCann network services will be restored when the work has completed at 7:00am.

Also on Wednesday, August 20, 2014 between 5:00am and 7:00am Banner Document Management System (BDMS) will be unavailable while maintenance is performed.

If you are in need of assistance please call the Help Desk (xHELP or 845-575-4357).

Outage Alerts & Updates History

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Normal Service Hours

  Monday Tuesday Wednesday Thursday Friday Saturday Sunday
z/VM-CMS 24 hr. 24 hr. 24 hr. 24 hr. 24 hr. 8am - 12am 24 hr.
IA PROD Avail. - midnight 7:30am - midnight 7:30am - midnight 7:30am - midnight 7:30am - midnight 7:30am - Avail. Avail.
Web4/Self-Service Avail. - midnight 7:30am - midnight 7:30am - midnight 7:30am - midnight 7:30am - midnight 7:30am - Avail. Avail.
Voyager Library Hours Library Hours Library Hours Library Hours Library Hours Library Hours Library Hours
Marist Network 24hr 24hr 24hr 24hr 24hr 24hr 24hr
Lotus Notes 24hr 24hr 24hr 24hr 24hr* 24hr 24hr
Knowledge Center 24hr 24hr 24 hr.
Recycle window
5am-7am
24hr 24hr 24hr 24hr
FoxMail 24hr 24hr 24hr 24hr 24hr 24hr 24hr
Banner 24hr 24hr 24hr 24hr 24hr 24hr 24hr
iLearn 24hr 24hr 24hr 24hr 24hr 24hr 24hr

* Scheduled downtime window for major upgrades for the Lotus Notes service is 7pm to 9pm Friday. Notice of this will be posted when necessary.

  • The primary maintenance window for all production services is from 5 AM-7AM EST Monday thru Friday. Scheduled computer network outages will also take place during this time window. This time is not always utilized and will be listed above when scheduled.
  • During weekends and holidays, all services are available, but are running unattended.
  • Call the Operations status line at 845-575-3240 or x3240 for the most up to the minute information.