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Information Technology
845.575.3252

Email:
Help Desk
845.575.4357 (HELP)
Donnelly Hall 258

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Service and System Availability

Outage Alerts & Updates

System & Service Availability

All systems and services are up and running.

Starting Friday, May 17, 2013 at 5:00pm and going through Saturday, May 18, 2013 at 2:00am, due to the scheduled construction work, the following areas will not have internet access (wired or wireless) and will have intermittent telephone outages: Champagnat, Sheahan, Leo, Student Center, Rotunda, and Mid-Rise. Also affected during this time will be cable television for the entire Marist campus.

On Sunday, May 26, 2013 starting at 2:45am there will be maintenance performed by Information Technology which will require us to shut down hardware in order to maintain the strength and reliability of our infrastructure. This maintenance will affect systems and services such as iLearn, my.marist, Lotus Notes, etc. Please refer to the following web page for detailed information: http://www.marist.edu/it/mayoutage.html.

If you are in need of assistance please call the Help Desk (xHELP or 845-575-4357).

Outage Alerts & Updates History

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Normal Service Hours

  Monday Tuesday Wednesday Thursday Friday Saturday Sunday
z/VM-CMS 24 hr. 24 hr. 24 hr. 24 hr. 24 hr. 8am - 12am 24 hr.
IA PROD Avail. - midnight 7:30am - midnight 7:30am - midnight 7:30am - midnight 7:30am - midnight 7:30am - Avail. Avail.
Web4/Self-Service Avail. - midnight 7:30am - midnight 7:30am - midnight 7:30am - midnight 7:30am - midnight 7:30am - Avail. Avail.
Voyager Library Hours Library Hours Library Hours Library Hours Library Hours Library Hours Library Hours
Marist Network 24hr 24hr 24hr 24hr 24hr 24hr 24hr
Lotus Notes 24hr 24hr 24hr 24hr 24hr* 24hr 24hr
Knowledge Center 24hr 24hr 24 hr.
Recycle window
5am-7am
24hr 24hr 24hr 24hr
FoxMail 24hr 24hr 24hr 24hr 24hr 24hr 24hr
Banner 24hr 24hr 24hr 24hr 24hr 24hr 24hr
iLearn 24hr 24hr 24hr 24hr 24hr 24hr 24hr

* Scheduled downtime window for major upgrades for the Lotus Notes service is 7pm to 9pm Friday. Notice of this will be posted when necessary.

  • The primary maintenance window for all production services is from 5 AM-7AM EST Monday thru Friday. Scheduled computer network outages will also take place during this time window. This time is not always utilized and will be listed above when scheduled.
  • During weekends and holidays, all services are available, but are running unattended.
  • Call the Operations status line at 845-575-3240 or x3240 for the most up to the minute information.

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