Service and System Availability

Outage Alerts & Updates

SYSTEMS AND SERVICES AVAILABILITY

All systems and services are up and operational.

On Sunday, December 21, 2014 our vendor, CASHNet, will be performing maintenance from 1:00am to 6:00am. During this time CASHNet will be unavailable.

On Monday, December 22, 2014 starting at midnight, OmniUpdate will be unavailable while the system is upgraded. The upgrade is expected to take the entire day. During this time you will not be able to edit web page content using OmniUpdate

If you have any questions, please call the Help Desk at xHELP (x4357). We apologize for any inconvenience and we thank you for your continued support.

If you are in need of assistance please call the Help Desk (xHELP or 845-575-4357).

Outage Alerts & Updates History

Subscribe to the RSS Feed RSS


Normal Service Hours

  Monday Tuesday Wednesday Thursday Friday Saturday Sunday
z/VM-CMS 24 hr. 24 hr. 24 hr. 24 hr. 24 hr. 8am - 12am 24 hr.
IA PROD Avail. - midnight 7:30am - midnight 7:30am - midnight 7:30am - midnight 7:30am - midnight 7:30am - Avail. Avail.
Web4/Self-Service Avail. - midnight 7:30am - midnight 7:30am - midnight 7:30am - midnight 7:30am - midnight 7:30am - Avail. Avail.
Voyager Library Hours Library Hours Library Hours Library Hours Library Hours Library Hours Library Hours
Marist Network 24hr 24hr 24hr 24hr 24hr 24hr 24hr
Lotus Notes 24hr 24hr 24hr 24hr 24hr* 24hr 24hr
Knowledge Center 24hr 24hr 24 hr.
Recycle window
5am-7am
24hr 24hr 24hr 24hr
FoxMail 24hr 24hr 24hr 24hr 24hr 24hr 24hr
Banner 24hr 24hr 24hr 24hr 24hr 24hr 24hr
iLearn 24hr 24hr 24hr 24hr 24hr 24hr 24hr

* Scheduled downtime window for major upgrades for the Lotus Notes service is 7pm to 9pm Friday. Notice of this will be posted when necessary.

  • The primary maintenance window for all production services is from 5 AM-7AM EST Monday thru Friday. Scheduled computer network outages will also take place during this time window. This time is not always utilized and will be listed above when scheduled.
  • During weekends and holidays, all services are available, but are running unattended.
  • Call the Operations status line at 845-575-3240 or x3240 for the most up to the minute information.