FAQs for the Network Access Control (NAC)

What is Cisco Clean Access Agent?

Cisco Clean Access (CCA) agent is a product that allows network administrators to authenticate, authorize, evaluate, and remediate wired, wireless, and remote users and their machines prior to allowing users onto the wired or wireless network. It identifies whether networked devices such as laptops, IP phones, personal digital assistants, or printers are compliant with Marist College's security policies, and repairs any vulnerabilities before permitting access to the network.

Which account do I use to log into the agent?

You will use your Marist Account to log into this system. If you do not remember this account or have problems logging in, please call the helpdesk at x-4357.

Where do I call if I am having problems getting on the network?

Students call RESNET x-3135
Fac/Staff call Helpdesk x-4357

Do I have to log into the agent when I am home to access the Marist network?

No, this is for on-campus only. To access the Marist network from home, you will have to log directly into the VPN client.

Will I use the agent to access my wireless connection at home?

No, this is for on-campus only.

What does the agent check on my computer?

  1. That you have Marist supported anti virus software and that it is up to date
  2. Your Windows PC has the latest critical patches

The agent does not gather any other information about you or your computer.

Once I'm on the network, can I exit out of the agent?

If you disable the agent, you will not be able to access the network without re-enabling the agent.

I use a Mac, can I still get on the network?

Yes, there is a version of the agent specifically for Mac OS X. You will contact the Helpdesk for this.

I don't use MS Windows or Mac OS X. Can I still get on the network?

In most cases, yes. Users attempting to connect to the network with a non-windows or non-MAC computer will be directed to a web page to obtain a secure connection to the network.

How do I get my game console or Tivo on the network?

Students are able to register these systems on the Marist Wired network by accessing http://www.net.marist.edu/, logging in, and clicking "Add a Device...". There is presently no support for adding these devices to the wireless network. The http://www.net.marist.edu/ website is only accessible from on-campus or through the VPN.