Service and System Availability
Outage Alerts & Updates
Monday, July 6, 2015
Today is Monday, July 6, 2015.
There was an issue with the network affecting several buildings on campus starting around 6:00am today. Information Technology worked quickly to resolve the issue. The affected buildings include:
The Boat House
Users in those buildings may need to re-authenticate with the network to gain internet access. If you are still experiencing problems, please contact the Help Desk.
There is currently a problem accessing Foxmail. Information Technology is working quickly to resolve the issue. You can reach Foxmail my changing your "Mode" to "Dynamic." You can make this change at the top of the log-in page to Foxmail. After entering your Marist Account and Password, below that is a drop down box for Mode, which typically says Traditional. Change that to Dynamic and then select the Login button. If you are still experiencing problems, please contact the Help Desk.
There are no other reported outages at this time.
If you are in need of assistance please call the Help Desk (xHELP or 845-575-4357).
Normal Service Hours
|Banner||24 hr.||24 hr.||24 hr.||24 hr.||24 hr.||24 hr.||24 hr.|
|myMarist||24 hr.||24 hr.||24 hr.||24 hr.||24 hr.||24 hr.||24 hr.|
|iLearn||24 hr.||24 hr.||24 hr.||24 hr.||24 hr.||24 hr.||24 hr.|
|FoxMail||24 hr.||24 hr.||24 hr.||24 hr.||24 hr.||2:00 am - midnight||24 hr.|
|DegreeWorks||24 hr.||24 hr.||24 hr.||24 hr.||24 hr.||24 hr.||24 hr.|
|Library Card Catalog Voyager||Library Hours||Library Hours||Library Hours||Library Hours||Library Hours||Library Hours||Library Hours|
|Knowledge Center||24hr||24hr||24 hr.
* Scheduled downtime window for major upgrades for the Lotus Notes service is 7pm to 9pm Friday. Notice of this will be posted when necessary.
- The primary maintenance window for all production services is from 5 AM-7AM EST Monday thru Friday. Scheduled computer network outages will also take place during this time window. This time is not always utilized and will be listed above when scheduled.
- During weekends and holidays, all services are available, but are running unattended.
- Call the Operations status line at 845-575-3240 or x3240 for the most up to the minute information.