Update 10/09/09:
Snow Leopard
The Mac OSX 10.6 (Snow Leopard) operating system is currently not able to get online through Cisco Clean Access. We continue to work with our vendor Cisco to resolve this issue and have identified a short term fix that will allow Mac OSX 10.6 (Snow Leopard) users to get onto the wired campus network. This fix does not allow usage of the campus wireless network.
In order for you to take advantage of this fix, you will have to bring your computer to the ResNet Office in DN101 anytime Monday to Friday, 10:00am through 5:00pm.
At this time, we are still recommending that you do not upgrade until the issue has been fully resolved.
Windows 7
On October 22, Microsoft Windows 7 will become generally available. Users of Windows 7 operating system are currently not able to connect to the Marist network through Cisco Clean Access. This applies to both the wireless and wired networks. We are working with our vendor Cisco to resolve this issue, but it is currently estimated that a complete solution will not be available until the Winter Intersession.
If you upgrade to Windows 7, you will not be able to get onto the Marist network, either wired or wireless. ResNet will not be able to assist you in getting on the network. ResNet does not assist with operating system upgrades or downgrades, and will not be able to assist you in backing out Windows 7 to either Windows Vista or Windows XP. If you upgrade to Windows 7, you will most likely not be able to get onto the network for the remainder of the semester.
At this time, we are strongly recommending that you do not upgrade operating systems to Windows 7 until this issue has been resolved. Check back for updates.
ResNet's goal is to have as many students as possible connected to the network. We understand that each student's PC may vary greatly from the next. In order to provide the best support possible, ResNet provides full support for Windows XP and Windows Vista only.
| Windows Vista | Fully Supported |
| Windows XP | Fully Supported |
| Mac OSX | NOT Supported |
| Linux | NOT Supported |
| Windows 95 | NOT ALLOWED |
| Windows 98 | NOT ALLOWED |
| Windows Me (Millennium) | NOT ALLOWED |
| Windows 2000 | NOT ALLOWED |
| Windows Server OSs | NOT ALLOWED |
ResNet fully supports Windows XP and Windows Vista. This means that our techs will provide troubleshooting support in order to connect you to the network. It is our goal to connect all computers running Windows XP and Windows Vista to the network, and ensure they stay connected. ResNet will also provide support for Windows updates for XP and Vista operating systems, as well as general troubleshooting support and help removing viruses and spyware.
ResNet will not provide support for Mac OSX and Linux. This means that computers running these operating systems may or may not be able to successfully connect to the Marist network. If you cannot connect to the network, ResNet may not be able to provide support to help you connect. If you are running one of these operating systems and are having difficulties, it is recommended you upgrade your operating system to one that ResNet supports.
Starting in the fall of 2009, computers running Windows 95, 98, Me, and 2000 will NOT be allowed on the Marist network. ResNet will not provide technical support for these operating systems, and you will not be able to access the Marist network or internet. These operating systems are no longer supported by Microsoft and Microsoft will not be releasing any future security updates for these operating systems. In order to keep the Marist network secure for all its users, Windows 95, 98, Me, and 2000 will not be allowed on the network.
ResNet is here to help all students with computer problems. This not only means residential students, but also adults and commuters. If you have any questions or concerns about these policies, you are encouraged to contact ResNet.
