Help Desk

The Marist College Help Desk serves as the single point of contact between students, faculty and staff and the Information Technology Department. The Help Desk staff will assist you with your questions, requests and suggestions or route them to the appropriate area for resolution and provide status of your report. You can contact us at (845) 575-4357.

For assistance by:

Telephone: - call 1-845-575-4357 (HELP)

Email: - contact helpdesk@marist.edu

In person: - Visit any of our three locations

The Lower Level of Donnelly (next to ResNet)
Donnelly Computer Lab
Dyson Atrium (satellite location)

Skype: - ID: Marist.HelpDesk - Please email the Help Desk to schedule a Skype appointment. Include the times that you will be available.  You will need to have a webcam and your picture ID available for verification. 

Information on how to reset your Marist Account password

Hours

** During the Holiday week our office hours are the following:

December 23rd - 7:30am - 5:pm (Donnelly Lab only for walkins)

December 24th & December 25th - Closed

December 26th - December 30th - 7:30am - 5pm (Donnelly Lab only for walkins)

December 31st and January 1st - Closed

January 2nd - we will return to our normal Office Hours

(During the Winter Break, the Help Desk will only be available for walkins in the Donnelly Lab.  Both the Lower Level Help Desk and the Dyson Atrium Help Desk will closed)

Donnelly Hall Lab

Monday - Thursday 7:30am-10:00pm

Friday 7:30am-5:00pm

Saturday, Sunday 10:00am - 2:00pm (eMail and Walk-in support only)

Lower Level of Donnelly

Monday - Friday 8:30am - 5:00pm

Dyson Atrium (academic year)

Tuesday and Thursday 12:00pm-7:00pm (August 30, 2016 through May 11, 2017)

 



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