Help Desk

The Marist College Help Desk serves as the single point of contact between students, faculty and staff and the Information Technology Department. The Help Desk staff will assist you with your questions, requests and suggestions or route them to the appropriate area for resolution and provide status of your report. You can contact us at (845) 575-4357.

For assistance by:

Telephone: - call 1-845-575-4357 (HELP)

Email: - contact helpdesk@marist.edu

Information on how to reset your Marist Account password

Hours

Winter 2020/2021 

Due to the Coronavirus disease 19 (COVID-19), the Help Desk has updated their hours and forms of availability.

Monday through Thursday: 7:30am to 10:00pm ET
Friday: 7:30am to 5:00pm ET
Saturday & Sunday: 10:00am to 2:00pm ET (Email requests, Voicemails, Call Backs & Video Calls only)

Due to the Coronavirus disease 19 (COVID-19), there is no in person Help Desk assistance at this time.  All support will continue to be handled by phone, email, fax, and video conferencing during the hours above to comply with social distancing regulations.

If you would like to to use the Donnelly Computer Lab, please be sure to schedule time via the Marist App, which can be downloaded at the App Store or from Google Play.  See below for the process on using the Marist App: