Why this looks valid

• The originating email may appear to be from a valid business
• The message includes many details common to purchase notifications or invoices, such as an official corporate logo and business address
• The email includes a PDF attachment as an invoice, which is a standard way of sending valid invoices

Why this is fraud

• The phone number in the confirmation is not a valid McAfee customer service number - this can be confirmed by using Google to search the phone number in the email
• The email and the attached PDF have very awkward sentence construction, grammatical errors, and typos, which are all common in malicious emails
• Generic greetings are often indicators of malicious emails

Additional notes

• Did you notice? The mailing address in the email and the one in the PDF are different - the cyber criminals didn't take the time to make them match! It is a detail such as this that is important to watch out for
• How does this scam work?  If you call the number in the email, the person on the line will ask you for your bank account or credit card account information in order to issue you a refund, and then will make unauthorized purchases using your account
• A little paranoia goes a long way! Be suspicious of any email messages with a phone number – always contact the company’s publicized customer service number and not what you see in an email