Information Technology

Need information about resetting your Marist Account password?

Thank you for visiting the Marist College Help Desk Account Information page.  In order to receive your Marist account information or reset your password please see below:

 

Current Marist students, faculty, or staff members enrolled in DUO with a smart device, are welcome to call the Help Desk at 845-575-4357 (HELP) for a password reset during business hours.  Otherwise you can email the Help Desk (helpdesk@marist.edu) with a call back number along with day(s) and time(s) that you are available and the Help Desk staff will contact you to reset your password.

 

Current Marist students, faculty, or staff members enrolled in DUO with a hardware token or anyone who has a Marist account who is not a current student, faculty, or staff member please email the Help Desk (helpdesk@marist.edu) with the day(s) and time(s) you are available for a password reset.  Please note that you will receive a video invite using the contact information you have provided.

 

At the time of the video call, you must have access to a webcam.  In addition to the webcam, you must also show your valid (not expired) government issued ID or current Marist ID card.

 

 

Please note that this process will have to be repeated every time you need assistance from the Help Desk regarding your Marist Account.