An image of the Server Room

Information Technology

Backup and Restore of Duo

Backing up your Duo mobile app is easy:

You can easily restore the Duo Mobile App when you replace your smart device once you have backed up your Duo mobile app. Follow the instructions on Duo Restore.

Do you have a Mac? You can set up Apple Touch ID as an additional Duo access option by following the instructions on Using Apple Touch ID with Duo.

Having an issue with your Duo push not allowing access? Check out the resource Common Issues - I have stopped receivd push notifications on Duo Mobile.

Hours and Location

Monday - Friday: 8:30am to 5:00pm ET
Saturday & Sunday: Closed

LOCATION: Tech Commons at 51 Fulton (Room 125)

Please Note: The Help Desk is closed on all Marist University holidays, closings, or inclement weather delays.

For assistance outside of business hours, please click the After Hours Support button below.