An image of the Server Room

Information Technology

Duo Universal Prompt

Marist uses Duo's Universal Prompt when connecting to Marist services from off campus.

When you are attempting to reach a Marist service, like myMail, Brightspace, or myMarist, you will see a "Check for a Duo Push" screen that shows which primary device you have set up in Duo. Check the device for the Duo notification. If you want to choose another device for Duo authentication, you can select other options.

Then enter the 3-digit code provided by Duo at your selected device and you will successfully be able to connect with the Marist site you are trying to use.

Hours and Location

Monday - Friday: 8:30am to 5:00pm ET
Saturday & Sunday: Closed

LOCATION: Tech Commons at 51 Fulton (Room 125)

Please Note: The Help Desk is closed on all Marist University holidays, closings, or inclement weather delays.

For assistance outside of business hours, please click the After Hours Support button below.