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Information Technology

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Frequently Asked Questions (FAQs)

  • Help! Why can't I find the ReACT application?
    • When searching your respective mobile store (Apple App or Google Play) you must ensure you are searching for the entire phrase ReACT ASPG. The icon looks like this:
  • Why don't I see SSO as an option to sign in?
    • Single-Sign On (SSO) is below the box where you would type in your email address. SSO will only work if you remember your password.
       
  • Will I have to agree to the Acceptable Use Policy (AUP) ever time I use ReACT?
    • No, you only will be required to agree to the Acceptable Use Policy (AUP) upon your first interaction with ReACT.
       
  • Help! Why am I unable to update my profile?
    • If your Marist account was created before June, 2022 and you did not have a profile set up, you will need to reach out to the Marist Help Desk by email (HelpDesk@marist.edu) or telephone (845-575-4357). You will need to provide your Marist Account address or your Campus Wide ID (CWID) for them to better assist you.