Why this looks valid

• The originating email may appear to be from a valid business
• The PDF attachment includes many details common to invoices such as purchase itemization, a log, and telephone number

Why this is fraud

• The phone number in the confirmation is not a valid customer service number - this can be confirmed by using Google to search the phone number in the email
• Generic greetings and awkward sentence construction are often indicators of malicious emails

Additional notes

• How does this scam work?  If you call the number in the email, the person on the line will ask you for your bank account or credit card account information in order to "fix" the billing error, and then make unauthorized purchases using your account
• A little paranoia goes a long way! Be suspicious of any email messages with a phone number – always contact the company’s publicized customer service number and not what you see in an email