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Information Technology

Service and System Availability

Availability

Planned Maintenance

SERVICE NOTE: Upcoming Wireless Security Upgrade
02:08 PM - 12:00 PM

Due to a vendor issue affecting the security certificate deployed on November 2, 2026, all students, faculty, and staff MUST reconfigure their wireless devices by November 16, 2026. Devices that are not reconfigured by the deadline may experience intermittent connectivity issues or may be unable to connect to the campus wireless network until the update is completed. Devices affected include laptops, smartphones, tablets, and any other device that connects to FoxNet or eduroam. To update your device visit MyNetworkSetup.marist.edu and select the FoxNet icon to complete the reconfiguration process. Completing this update by November 16th will help ensure uninterrupted access to the Marist wireless network. If you need assistance you visit Tech Commons at 51 Fulton or MyNetworkSetup.marist.edu for step-by-step instructions.
 

The primary maintenance window for all production services is 5:00am to 7:00am ET, 7 days a week.

If you have any issues with any of our systems and services you may submit a TeamDynamix ticket at teamdynamix.marist.edu or contact the Help Desk by email (HelpDesk@marist.edu) or phone (845-575-4357).

For a history of planned and unplanned downtime, please check our Availability History page.

Hours and Location

Monday - Friday: 8:30am to 5:00pm ET
Saturday & Sunday: Closed

LOCATION: Tech Commons at 51 Fulton (Room 125)

Please Note: The Help Desk is closed on all Marist University holidays, closings, or inclement weather delays.

For assistance outside of business hours, please click the After Hours Support button below.